my payday loan

RBFCU constantly why don’t we us off that have Worst Customer support

RBFCU constantly why don’t we us off that have Worst Customer support

Great up to now

Great up to now, They have among lowest financial cost, simply $750 control percentage and additionally they make you substitute for choose less rates shortly after just after securing the brand new costs should your costs wade off in advance of closing, and that occurred during my situation. Commonly change the brand new remark post close

Hi, we see new rating as they are happy to listen things are supposed really with your home loan. If you had questions in the techniques, excite feel free to arrive out having recommendations.

Our 2022 Transparency Statement provides got

RBFCU constantly why don’t we united states off once we need them to action up and assist in no credit check payday loan Louisiana a tricky problem. Shortly after investing couple of hours towards the phone that have Amazon’s significantly more than and past CS locate an arbitrary repeating costs connected with an old email address. We entitled RBFCU while the charges off Auction web sites created several overdrafts. We explained the trouble. Brandon, told you the policy is that you need a letter on paper, phone call Craigs list as well as demand that it letter. I wanted to understand as to why I needed to go through various other arduous process once they you are going to obviously comprehend the refunds regarding Auction web sites upcoming due to. Amazon reimbursed most of the cent. Brandon basically said, it’s all of our policy to complete only you’ll be able to to aid our very own consumers with time of need. The regulations commonly flexible, it does not matter your circumstances i’ve a-one proportions complement rules. No letter. No assist. Very loan providers are not actually enforcing overdrafts, some other sign that customers are not a top priority. Pursue have expert CS. Require some cards.

Hey Ronette, this can be unfortunate to listen concerning your recent experience to find assistance with costs. We want to get greater detail therefore we browse next into the difficulty. Delight give us an email so you’re able to or private content united states using our very own formal social media profiles, including your name and phone number.

RBFCU has been ideal for me personally

RBFCU has long been high whenever I have put them. It’s difficult to conquer the fresh new costs I have received from them. The website might possibly be more straightforward to use, and an app will be high.

Hi Rugged, we indeed enjoy the five-star get. We do enjoy the opinions from the user experience on the internet site, and we possess a software to have users. It’s also possible to download they off Google Gamble or perhaps the Software Shop: Thanks for their subscription!

I put on refinance my car through…

We put on refinance my vehicle thru RBFCU. These people are tear offs. They were probably refinance decreasing my interest by the smaller than step 1% and you will minimizing my personal payments of the $sixty thirty days however, incorporating fourteen a lot more money incorporating numerous alot more thousands of dollars back at my stop rates. They certainly were just in it so you’re able to screw me personally more than my current finance company

Good morning, we understand you may have frustrations on the car re-finance offer you received. We have been disappointed to know this and wish to alert we concerning your concern. Delight reach out to us at with your name thus our team will subsequent with the this situation.

Dishonest Organization Profiteering

I’ve never really had a negative financial feel up to now. RBFCU is actually heartless and though I generated a mistake by the typing an incorrect amount to own paypal every time paypal attempted to re-processes…numerous times inside the a 24 hour period. Rbfcu energized a fee out-of $200 in total. I had simply exposed account and my daughters checking account had become joined accidentally when animated advice. I contacted the financial institution Instantaneously and you can corrected itthru PayPal however, PP went on so you can re also-techniques it to your incorrect recommendations thus whenever they did, the new RBFCU computers billed me personally. Rbfcu didn’t care even though it was an individual/computer system mistake and you can won’t invest in contrary brand new costs. I shielded the newest overdraft charges instantly…even so they however refused to contrary these charge. I came across that entirely dishonest and you will amateurish. I remaining the lending company after investing an hour toward branch manager exactly who conveyed knowledge and you will told you “we are ready to meet you midway“ immediately after which she said she’d have to get it accepted by the this lady management… I felt like I was on good used car dealer. She leftover for around 20 minutes and then whenever she came straight back… She told you nope this lady supervisor wouldn’t accept it after all therefore i are SOL , I can perhaps not believe that as the an alternative customers… Whom made a mistake when going advice and when PayPal proceeded in order to procedure incorrectly regardless of if I had changed my personal debit card information you to definitely Rbfcu would not reverse such charges. We leftover at that moment (they may maybe not care and attention shorter) and you may went to Freeze Financial just who seriously believed that howRBFCU Managed Me disgraceful. I am still inside the treat and cannot suggest Rbfcu to people. I had observed the “advanced level customer service” regrettably which is no way the scenario.